Let me start by saying, we’re on the brink of another consumer paradigm shift, and most people don’t even realize it yet. OpenAI dropped two new features earlier this week—Record Mode and Custom Connectors—and while the buzzword-stuffed press releases might sound like they’re aimed at optimized boardroom efficiency, don’t be fooled. This isn’t just about productivity for your 3 PM cross-functional meeting, though it certainly nails that. The true breadth and impact of these updates extend beyond office spreadsheets and into the daily lives of nearly everyone, whether they know it or not.

Here’s the deal: OpenAI’s new functionality brings artificial intelligence another step closer to becoming second nature—an invisible thread woven through both the work we do and the lives we live. And when you pull at that thread, fascinating things begin to unravel. Let’s break this down into what it means for consumers, for brands, and how these shifts are recalibrating our expectations toward the digital tools we use daily.


The Magic of Record Mode: Is It the End of Scrambling to Take Notes?

Record Mode is the kind of feature that makes you wonder why this hasn’t been standard for years. Imagine this—you’re in a meeting that

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Matt Britton

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